Almawave is AlmavivA Group technology innovation company, and is among the main Italian global players within the Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer Experience sector.
Almawave was listed in the top 10 global vendors surveyed by Gartner Group for Speech &Text analytics, and is currently present in over 35 reports.
Almawave solutions, based on Natural Language Processing (text & voice, available in 29 languages) and Artificial Intelligence (AI) proprietary solutions, enable the identification, understanding and elaboration of natural language-based concepts of interest expressed over multiple contact channels (voice, web, mail, sms text, social network, chat, etc.) by customers and end-users.
System integration Data science Analytics Machine learning Consulting
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