ethosIQ collects data and creates a unique capability across multiple channels to include voice calls, coupled with kiosk, retail point of sales, handheld devices, web sites, email, chat, and SMS.
Predictive Analytics – Leverage your Big-data for analysis gaining insights to your customer retention and customer churn.
ethosAnalytics provides for the automation in searching for buried patterns that can provide you with the predictive power allowing you to intercept the potential of losing a customer.
Data collection, Data correlation, Call Center Reporting, Collect multichannel interaction and application data, Predictive Analytics, Big Data, Customer eXperience Data Collection, Professional Services, analytics, and Business Intelligence
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